O.B.'s marketing skills are not what you would expect from a man with a first in Business Studies. Darlene, Mel, Sophie and Mrs. Taylor are about to set out on their eagerly awaited shopping trip to London. Dan has big plans to change his life although he refuses to tell Ben what they are. Mrs. Dean insists that her relationship with her husband is fine after being quizzed by Craig. Nicole and Candy start to put "Operation Lady Bumps" into action.