Air date: 2017-05-10

Runtime: 25 min

Passenger Experience Manager Sue does her best to get a passenger to his connecting flight at Gatwick - 38 miles away.

Air date: 2017-05-17

Runtime: 25 min

Travellers face the challengers of transferring in the five-square-mile airport, with 200 gates and four terminals.

Air date: 2017-05-24

Runtime: 25 min

Problems arise when a flight to New York is cancelled. Meanwhile, snow and ice threaten to close the runways.