Jan and William Cheeseman have achieved a Five-Star Gold rating at 38 St Giles in Norwich, but the pursuit of perfection has been known to take its toll on this volatile pair. Things are anything but perfect for Galia when she arrives. Unhappy with her room due to the road noise, she asks to be moved. Luckily a day on the race track gives Galia something to smile about as she has the ride of her life. At breakfast time, Jan and William go into meltdown in the kitchen. But at the breakfast table the guests are none the wiser.