Christine and Ruth come head-to-head over the treatment of a patient involved in a road traffic accident. Poppy's first day as a qualified nurse practitioner goes from bad to worse when she faces a barrage of abuse from a young boy's father. Christine informs the team that Robert has been suspended until the investigation into his outburst is concluded. The gang holding Sam's brother starts to put pressure on her, and she makes a shocking discovery about James. Terry struggles to come to terms with Jay's death.