At the project house in Brooklyn, homeowner Karen Shen shows master carpenter Norm Abram the progress in the owner's unit while flooring contractor Neale Rattray installs new white oak flooring in the top floor apartment. In the new master bathroom, local plumbing contractor Randy Gitli shows plumbing and heating contractor Richard Trethewey the showerhead combination that includes a master showerhead, a handheld showerhead and tub filler. The set up is equally complicated behind the walls with volume controls and a thermostatic valve that Randy installs that day. Design correspondent Carole Freehauf shows host Kevin O'Connor the paint color scheme for the first floor which will be monochromatic to let the beautiful woodwork take center stage. Local builder Michael Streaman takes Norm over to his woodworking shop in Greenpoint to see the progress on the custom kitchen and how his crew is replicating baseboard profiles using routers instead of expensive custom knives.