When Amy puts her foot in it with a heavily-disfigured patient, she feels the entire department is against her. A charming eccentric who's gambled with his life by self-medicating forces Jack to make a decision that has dire consequences. A new computer system complicates operations in the ED. Mike has bitten the bullet and phoned Juliet — whom he barely knows — for a date. A big gesture, considering she's now in Melbourne. Their initial nerves at what's almost a blind date soon vanish but just as they're about to move to a quieter venue to get to know each other even better, a drug-fuelled glassing incident between two socialite brats claims Mike's talents as a doctor. The incident effectively ends Mike's date with Juliet. Or does it…?